Body Language Speaks Volumes

body language chartStatistics show that 55% of the communication process involves body language.

So basically, your positive and encouraging words could be null and void if you say it while crossing your arms and avoiding eye contact.

Even though a lot of the times we portray certain body languages subconsciously, we need to be very aware—especially in the workplace—of the message we are truly sending out.

Besides the obvious, like rolling your eyes or tapping your fingers on a desk, here are some other common body language errors to avoid:

  1. Giving a weak handshake.
    It’s one of the first impressions you’re going to give. Show the person on the receiving end that you’re a strong and confident person. And ladies, no excuses because “dainty” doesn’t translate well in the corporate world.
  2. Avoiding eye contact.
    Doing this will either make you look like a liar, self-conscious, or uninterested.
  3. Staring.
    You may think this is the solution to avoiding eye contact, but it actually comes off very aggressive (and creepy).
  4. Crossing your arms.
    It’s a sign of being closed off.
  5. Fidgeting.
    It makes you look nervous and uncomfortable.
  6. Slouching.
    Maybe your grade school teacher was on to something when he/she told you not to slouch. Doing it makes you look awkward and unsure of yourself.

The common theme here is confidence! If you emit confidence, you won’t fall victim to these body language no-nos in the first place. Remember that more than half of what you communicate will be interpreted based on what your body is doing, so send the right message.

Hope Boyd
Written by:
Hope Boyd
Director of Communications, Strategic Government Resources

4 responses

  1. So true Hope. If we don’t take care of the nonverbal, the verbal will get lost, and we failed to do our job.

    1. That’s exactly right, Andy! Thanks for the comment.

  2. […] words speaking to us. Often, what is said is not that important, and one of my favorite blog sites, The 16% captured the same clues we watch for – BODY […]

  3. Yes our Body Language is a Spy to others

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